liz


Three Stellar Service Steps from Sailing the Seas

July 13, 2016
Three Stellar Service Steps from Sailing the Seas

Tweet Despite dozens of deranged cruise ship stories—from crashing into a giant rock to dozens of onboard illnesses, millions of Americans continue to cruise.  In fact, the number of passengers carried by the cruise industry has grown year-on-year and is expected to exceed 24 million in 2018.  If you’ve cruised before, you most likely have...
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Three Reasons to Make Mentoring a Priority

July 7, 2016
Three Reasons to Make Mentoring a Priority

Tweet Who is your all-time favorite teacher?  Most likely, it was someone who took a sincere interest in you and cared deeply about you.  This mentor understood your goals and dreams, and did everything possible to help you attain them.  You probably still remember his or her wise adages which you apply in your...
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Three Busyness Myths Debunked

June 24, 2016
Three Busyness Myths Debunked

Tweet If your schedule is constantly jam-packed and you lack any semblance of balance, have you considered that you may have fallen into the busyness trap?  You may, not even be aware of your busyness addiction as you rush through your daily routine.  I was that person—voice activating text messages in route to meetings;...
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Three Ways to Make a Positive First Impression

June 9, 2016
Three Ways to Make a Positive First Impression

Tweet Dale Carnegie said, “When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.”  Whether meeting new customers, employers, prospects or team members, it is critical to make a positive, memorable first impression.  The latest research shows you only have a tenth of a second to make...
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