Leadership Development

Fortune’s Top Workplace List—Four Dale Carnegie Principles at Work

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March 24, 2017
Fortune’s Top Workplace List—Four Dale Carnegie Principles at Work

Tweet It’s common for people to contemplate what their dream job would be, but how about the workplace of their dreams?  Most likely benefits such as great health care; tuition reimbursement; the option to work a flexible schedule, and perks like gourmet coffee would top their lists.  Every year, Fortune evaluates more than 1,000...
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Three Tips to Prevent Employees from Jumping Ship

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March 7, 2017
Three Tips to Prevent Employees from Jumping Ship

Tweet According to Gallup’s State of the American Workplace report, the U.S. currently has a high number of job openings.  Record numbers of employees are contemplating jumping ship to embark on those opportunities.  Consider these facts: Just over half of employees (51%) say they are actively looking for a new job or watching for...
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Three Ways Managers Can Maximize Employee Engagement during the Holidays

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December 7, 2016
Three Ways Managers Can Maximize Employee Engagement during the Holidays

Tweet With all of the hustle and bustle of the holiday season, many employees wonder if it really, ‘tis the season to be jolly. While businesses are focused on fulfilling customers’ needs in an effort to grow their share of holiday consumer spending, many managers fall short on recognizing the employees who actually provide...
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Three Reasons Giving Gratitude Year Round Is Good for Business

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November 18, 2016
Three Reasons Giving Gratitude Year Round Is Good for Business

Tweet It’s common for businesses to show customer and employee appreciation during the holidays, however some organizations are differentiating themselves by weaving such efforts into their daily and weekly plans.  This approach to appreciation is benefitting their bottom line and more.  Here are three reasons to give gratitude all year long. Showing appreciation increases...
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Four Fortunate Ways to Frame Peer Feedback

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November 9, 2016
Four Fortunate Ways to Frame Peer Feedback

Tweet Communicating constructive criticism in an effective manner that benefits both parties can be downright challenging.  This is especially true when providing feedback to peers in the workplace which is a growing trend. Peer-to-peer feedback regarding an employee’s strengths and weaknesses offers insights into their performance beyond the top-down reviews given by their supervisors. Here...
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The Next Generation Training Needed to Develop the Future Worker

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November 3, 2016
The Next Generation Training Needed to Develop the Future Worker

Tweet In the past, apprenticeships, classes, manuals, mentoring, and conferences were how information was passed on to the next generation of workers. Today’s cutting edge companies are leveraging virtual classrooms, online quizzes, self-paced courses, discussion groups, blogs, and video games to train and develop the next generation worker. Technology and the Internet have shattered...
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Labor Day Lessons—The Residual Impacts of Employee Recognition

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September 2, 2016
Labor Day Lessons—The Residual Impacts of Employee Recognition

Tweet As leaders and organizations seek strategies to attract and retain top talent, many overlook one of the most basic and easily executed strategies—employee recognition.  Shockingly, only one in three workers in the U.S. strongly agree that they received recognition or praise for doing good work in the past seven days according to a...
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The Four R’s of an Olympian Mindset

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August 24, 2016
The Four R’s of an Olympian Mindset

Tweet The 2016 Summer Olympics are a reminder that the ability to bounce back from setbacks is a key characteristic of top performers.  Dale Carnegie said, “Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all.”   Here...
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Leaders Must Encourage Employees to Grow or They’ll Go

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August 19, 2016
Leaders Must Encourage Employees to Grow or They’ll Go

Tweet When Gallup asked employees who were considering a career change or had recently switched employers to rate particular factors that influenced their decisions, the results were a bit surprising.  Most employers assume that the primary motivator for a career change is increased income, however as the results show, other factors are more important. ...
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Three Stellar Service Steps from Sailing the Seas

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July 13, 2016
Three Stellar Service Steps from Sailing the Seas

Tweet Despite dozens of deranged cruise ship stories—from crashing into a giant rock to dozens of onboard illnesses, millions of Americans continue to cruise.  In fact, the number of passengers carried by the cruise industry has grown year-on-year and is expected to exceed 24 million in 2018.  If you’ve cruised before, you most likely have...
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