Posts Tagged ‘ engagement ’

Four Reasons to Garner Gratitude in the Workplace

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November 27, 2018
Four Reasons to Garner Gratitude in the Workplace

Tweet Most American employees have become accustomed to an automatic reply of, “thanks.” Unfortunately, such simple statements don’t bear much weight. In fact, only four percent of workers find these generic expressions of recognition memorable according to Globoforce. To truly demonstrate gratitude, words and actions must be deliberate and specific. Here are four reasons why Dale...
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Three Tips to Put Your Networking Fears to Rest

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October 28, 2018
Three Tips to Put Your Networking Fears to Rest

Tweet Networking effectively is important to succeed in any line of business, yet many people fear putting themselves into uncharted waters and meeting unfamiliar faces. Think back to the last networking event you attended, perhaps it was a conference or new product launch party. Did you look new faces in the eyes as you...
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Two Tactics to Improve Customer Engagement Levels

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January 16, 2018
Two Tactics to Improve Customer Engagement Levels

Tweet Customer engagement encompasses all of the experiences and touchpoints a customer has with an organization’s products, services and employees. Forbes recently published its latest list of the top 50 Most Engaged Companies. These organizations offer consistent experiences, perform customer data analyses and design their teams in a matter that enables employees to prioritize the customer. Think...
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Maintain Credibility with Clients by Avoiding Three Statements

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August 10, 2017
Maintain Credibility with Clients by Avoiding Three Statements

Tweet Genuine credibility is comprised of trust, experience, reputation and empathy.  Attaining an optimal balance of each element requires an investment of time in each customer relationship.  To avoid damaging your credibility, avoid these three phrases. “Sorry; something came up.”  Dale Carnegie’s 12th Human Relationship principle, ‘If you are wrong, admit it quickly and emphatically,’ is worth applying to maintain...
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